Wedding Day FAQs
Q: What happens if we need to postpone our wedding due to Covid19 restrictions?
A: We will allow for postponement without penalty. We will do our best to assist you.
Q: What happens if we cancel our wedding due to Covid19 restrictions?
A: That would be very unfortunate. Although we are unable to refund the retainer fee to you, we allow your booking to be used for our other photography services.
Q: What are your payment terms?
A: Payment is 50% retainer fee upon confirmation and the remainder is due on the day of the wedding. We accept only bank transfer, PayNow or cash.
Q: How many hours do I require?
A: Usually we start an hour after the make up artist arrives. We will end after table photos when the guests are leaving. If you have a break in between the morning and dinner session, it doesn’t count into the hours. However any break less than 3 hours will not be considered as a break.
Q: How many photos will we receive?
A: Although we promise at least 30 images per hour booked, we typically return between 45-60 images per hour booked.
Q: How many photos will be edited?
A: All the photos will be edited, our post processing starts with color grading of the images, we will go through photoshop for base retouching for every single image. This includes removal of blemishes, liquify and minor clean up. While we returned all the images to you in colour, we will specially grade more than half of the images in black and white too.
Q: Can we request our photos to be private?
A: Yes, we have Non-Disclosure Agreement option at a fee. As we always work hard for every client, our work is the best representation of our portfolio. Hence it is important to us that we are able to display our work.
Q: How early do we need to make a booking?
A: We usually open bookings 1.5 years ahead of time. All bookings are first come first served. We can hold your date for only 1 week after the first consultation. Typically clients book us at least 1 year in advance.